Job Description
Bella Santé, meaning ‘beautiful health’, is one of the most recognizable spa brands in New England. We are seeking a Spa Director.
In business for over 20 years, our ‘Best of Boston’ awards span over a decade. We are proud of our numerous awards and accolades as they are a testament to our talented team and our collective commitment to delivering world class service to our guests. We are looking to bring on a strong, gritty, and enthusiastic leader to join our familial culture.
Responsibilities of the Spa Director include:
Ensures that service standards are kept at a high level for guests by maintaining the standards set in Bella Santé Spas SOP's and service standards and Core Values.
Requirements
EDUCATION/EXPERIENCE
· Bachelor's degree or comparable spa management experience
· Knowledge of professional spa services and treatments.
· Knowledge of retail operations and inventory systems.
· Effective leadership skills and a strong work ethic.
· Excellent customer service skills.
· Efficient, well organized, and able to handle a variety of duties simultaneously.
· Sales oriented.
· Energetic, enthusiastic and motivational.
· Professional manner, discretion, and appearance.
· Excellent verbal and written skills.
· Normal work hours: Varied to include nights, weekends, and holidays.
· Proficient in spa software (Harms Millennium) and Microsoft Office products a plus.
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